July 2023
The July 2023 update introduced new appointment reliability tracking for match officials. These changes help competition administrators record missed appointments, review reliability information in appointment-related reports, and inspect weekday appointment statistics.
Highlights
Section titled “Highlights”- Appointment changes can now be recorded as missed appointments against individual match officials.
- Match officials receive a Reliability Index based on completed and recorded missed appointments.
- Reliability information is available in reports, including the Availability vs Appointments report.
- Weekday appointment statistics were added to support scheduling review.
- Missing entity types were added to improve administration setup.
Web App
Section titled “Web App”Missed appointment recording
Section titled “Missed appointment recording”Competition administrators can record appointment changes as missed appointments against an individual match official. This gives administrators a clearer way to track when an appointment change should affect a member’s appointment history.
Reliability Index
Section titled “Reliability Index”Each match official is assigned a Reliability Index score based on completed appointments and recorded missed appointments. This score is available across several reports to support appointment planning and review.
Weekday appointment statistics
Section titled “Weekday appointment statistics”Appointment statistics now include weekday information, helping administrators understand appointment patterns across competition days.
Backend & Integrations
Section titled “Backend & Integrations”Appointment reliability calculations
Section titled “Appointment reliability calculations”SportsM8 introduced the underlying appointment reliability calculations used to generate the Reliability Index and make it available to reporting.
Missed appointment API support
Section titled “Missed appointment API support”Backend routes and services now support manually creating missed appointments and recording who was involved in the missed appointment.

